Subscription Credit Note Template
Credit a subscriber for a downgrade or unused period — referenced and prorated, in a professional PDF.
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Credit Note
How to write a subscription credit note
A subscription credit note credits a customer when their plan changes mid-cycle — a downgrade, a cancellation with an unused period, or a service outage. It offsets the prorated amount against the invoice they were charged.
This template opens with itemised lines. Reference the subscription invoice, credit the prorated or unused amount, note the change, and download a PDF credit note.
What to include
- “Credit Note” label with its own number and date
- A reference to the subscription invoice / period
- The prorated or unused amount being credited
- The reason (downgrade, cancellation, outage)
- The credited total with tax reversed
Note: Prorated for the unused period · references the subscription invoice
Frequently asked questions
How do I credit a subscriber for a downgrade or cancellation?
Issue a credit note referencing the subscription invoice for the prorated or unused portion, with tax reversed. It offsets the over-charged amount for the period.
Can I credit for a service outage?
Yes — a goodwill or SLA credit for downtime is issued the same way: a credit note against the relevant invoice for the agreed amount.
Is the subscription credit note template free?
Yes — create and download it with no account.
Is this credit note generator free?
Yes — CalculatorAI's credit note generator is completely free. Create, customise and download as many professional PDF credit notes as you want, with no signup, no watermark and no trial limit. A free account adds saved clients, history and the Invoices Tracker.
What is a credit note and when do I issue one?
A credit note (or credit memo) is a document that cancels or reduces an amount on an invoice you already sent — for a return, cancellation, overcharge or post-invoice discount. It references the original invoice and is either applied against the buyer’s account or refunded.
Keep credit notes and invoices in one place
A credit note cancels or reduces an invoice you already sent. The Invoices Tracker keeps your invoices, credit notes and what each client still owes together — so your books always reconcile.
Open the Invoices Tracker