CAC & LTV Calculator
Customer Acquisition Cost and Lifetime Value
Frequently Asked Questions
- CAC, or customer acquisition cost, is acquisition spend divided by new customers. In this calculator it combines ad spend and sales spend, then divides by the number of new customers acquired.
- Use LTV profit for the main ratio because acquisition spend must be paid back from contribution margin, not from gross revenue. Revenue LTV is still shown so you can see the top-line customer value.
- Start with SBA guidance on market research and startup costs, then confirm deductible expense treatment with the IRS business expense resource guide.