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Credit an online order for a return or refund — referenced and itemised, in a professional PDF.
100% freeNo signupNo watermarkInstant PDF download
An e-commerce credit note credits an online order for a return, a refund or a price adjustment, against the invoice the order was billed on. It gives B2B and bank-transfer customers the formal document their accounts need, alongside your store’s automatic refund.
This template opens with itemised order lines. Reference the order invoice, credit the returned or refunded items, note the reason, and download a PDF credit note.
Note: For an online order return/refund · references the order invoice
For B2B and bank-transfer customers, yes — they need the formal document to reconcile. It references the order invoice and credits the returned or refunded items, matching your store’s refund.
If you are refunding shipping (e.g. a full return), add it as a credited line with the tax reversed so the total matches the refund.
Yes — create and download it with no account.
Yes — CalculatorAI's credit note generator is completely free. Create, customise and download as many professional PDF credit notes as you want, with no signup, no watermark and no trial limit. A free account adds saved clients, history and the Invoices Tracker.
A credit note (or credit memo) is a document that cancels or reduces an amount on an invoice you already sent — for a return, cancellation, overcharge or post-invoice discount. It references the original invoice and is either applied against the buyer’s account or refunded.
A credit note cancels or reduces an invoice you already sent. The Invoices Tracker keeps your invoices, credit notes and what each client still owes together — so your books always reconcile.
Open the Invoices Tracker