Returned Goods Credit Note Template
Credit a customer for items they returned — referenced, itemised and in a professional PDF.
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Credit Note
How to write a returned goods credit note
A returned-goods credit note credits the customer for products they have sent back, against the invoice those goods were billed on. It records exactly which items came back and the amount credited, so your stock and revenue both reconcile.
This template opens with itemised lines. Reference the original invoice, list the returned items with quantities and prices, add any restocking terms, and download a PDF credit note.
What to include
- “Credit Note” label with its own number and date
- A reference to the original invoice
- Each returned item with quantity and unit price
- The credited total with tax reversed
- Any restocking fee or condition noted
Note: For goods returned · references the original invoice · restock as agreed
Frequently asked questions
How do I credit a customer for returned goods?
Issue a credit note that references the original invoice and lists the returned items with their quantities and prices. It reverses the charge (and its tax) for those items, so the customer’s balance and your stock records both update.
Can I charge a restocking fee on the credit note?
Yes — if your terms allow it, show the returned value and deduct the restocking fee as a separate line so the net credit is clear.
Is the returned goods credit note template free?
Yes — create and download it with no account.
Is this credit note generator free?
Yes — CalculatorAI's credit note generator is completely free. Create, customise and download as many professional PDF credit notes as you want, with no signup, no watermark and no trial limit. A free account adds saved clients, history and the Invoices Tracker.
What is a credit note and when do I issue one?
A credit note (or credit memo) is a document that cancels or reduces an amount on an invoice you already sent — for a return, cancellation, overcharge or post-invoice discount. It references the original invoice and is either applied against the buyer’s account or refunded.
Keep credit notes and invoices in one place
A credit note cancels or reduces an invoice you already sent. The Invoices Tracker keeps your invoices, credit notes and what each client still owes together — so your books always reconcile.
Open the Invoices Tracker