E-commerce Delivery Note Template
Pack online orders with a clear packing slip — items, quantities and returns info — in a PDF.
100% freeNo signupNo watermarkInstant PDF download
Delivery Note
How to write a e-commerce delivery note
An e-commerce delivery note (packing slip) goes in the box so the customer can check their order against it and knows how to return items. It lists what was picked and packed, without prices, and reassures the buyer their order is complete.
This template opens with itemised order lines. Add the customer, the products and quantities, an order number and returns note, and download a PDF packing slip to include in the parcel.
What to include
- “Delivery Note” / packing slip label with the order number
- Store and customer details
- Each product with quantity picked
- A short returns / exchange note
- A thank-you line for the customer
Note: Check your order against this slip · see the returns note for exchanges.
Frequently asked questions
What is a packing slip for an online order?
It is a delivery note that goes inside the parcel listing the items and quantities the customer ordered, so they can check the order is complete. It normally omits prices and includes a returns note.
Should the packing slip show prices?
Most stores leave prices off the packing slip (the receipt/invoice is emailed) so the parcel is gift-friendly and focuses on what is inside.
Is the e-commerce delivery note template free?
Yes — create and download it with no account.
Is this delivery note generator free?
Yes — CalculatorAI's delivery note generator is completely free. Create, customise and download as many professional PDF delivery notes as you want, with no signup, no watermark and no trial limit. A free account adds saved clients, history and the Invoices Tracker.
What is the difference between a delivery note and an invoice?
A delivery note (or dispatch note / packing slip) travels with the goods and lists what is in the shipment so the recipient can check and sign for it. It usually shows quantities, not prices, and is not a request for payment. The invoice is the document that asks to be paid.
Turn delivered goods into invoices
A delivery note confirms what was shipped and received. When it is time to bill, the Invoices Tracker turns the delivery into an invoice and keeps your clients, payments and what is still owed in one place.
Open the Invoices Tracker