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Credit a customer for defective or faulty goods — referenced, itemised, in a professional PDF.
100% freeNo signupNo watermarkInstant PDF download
A quality-issue credit note credits the customer for goods that were faulty, defective or not as described, against the invoice they were billed on. It documents the complaint and the amount credited, whether the goods are returned, replaced or kept.
This template opens with itemised lines. Reference the invoice, list the affected items and the credit, note the issue, and download a PDF credit note.
Note: For faulty / defective goods · references the original invoice
Issue a credit note referencing the invoice and crediting the affected items, with the tax reversed. Note whether the goods are being returned, replaced or written off so the record is complete.
You can still issue the credit note for the faulty item and raise a new invoice (or a no-charge note) for the replacement, so both movements are traceable.
Yes — create and download it with no account.
Yes — CalculatorAI's credit note generator is completely free. Create, customise and download as many professional PDF credit notes as you want, with no signup, no watermark and no trial limit. A free account adds saved clients, history and the Invoices Tracker.
A credit note (or credit memo) is a document that cancels or reduces an amount on an invoice you already sent — for a return, cancellation, overcharge or post-invoice discount. It references the original invoice and is either applied against the buyer’s account or refunded.
A credit note cancels or reduces an invoice you already sent. The Invoices Tracker keeps your invoices, credit notes and what each client still owes together — so your books always reconcile.
Open the Invoices Tracker