Short Delivery Credit Note Template
Credit for goods invoiced but not delivered — reference the invoice and credit the shortfall.
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Credit Note
How to write a short delivery credit note
A short-delivery credit note credits the customer for items that were invoiced but not actually delivered — a partial shipment or missing units. It reduces the invoice to what was really received so the customer only pays for delivered goods.
This template opens with itemised lines. Reference the invoice, credit the undelivered quantity, note the shortfall, and download a PDF credit note.
What to include
- “Credit Note” label with its own number and date
- A reference to the original invoice
- The undelivered items and quantities being credited
- The credited amount with tax reversed
- A note of the delivery shortfall
Note: For goods invoiced but not delivered · references the original invoice
Frequently asked questions
The customer was invoiced for more than we delivered — how do I fix it?
Issue a credit note referencing the invoice for the undelivered quantity, with the tax reversed. The customer’s balance drops to what was actually received.
Should I reissue the invoice for the delivered amount?
No — keep the original invoice and credit the shortfall. If the missing goods ship later, invoice them separately then.
Is the short delivery credit note template free?
Yes — create and download it with no account.
Is this credit note generator free?
Yes — CalculatorAI's credit note generator is completely free. Create, customise and download as many professional PDF credit notes as you want, with no signup, no watermark and no trial limit. A free account adds saved clients, history and the Invoices Tracker.
What is a credit note and when do I issue one?
A credit note (or credit memo) is a document that cancels or reduces an amount on an invoice you already sent — for a return, cancellation, overcharge or post-invoice discount. It references the original invoice and is either applied against the buyer’s account or refunded.
Keep credit notes and invoices in one place
A credit note cancels or reduces an invoice you already sent. The Invoices Tracker keeps your invoices, credit notes and what each client still owes together — so your books always reconcile.
Open the Invoices Tracker