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Credit for goods invoiced but not delivered — reference the invoice and credit the shortfall.
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A short-delivery credit note credits the customer for items that were invoiced but not actually delivered — a partial shipment or missing units. It reduces the invoice to what was really received so the customer only pays for delivered goods.
This template opens with itemised lines. Reference the invoice, credit the undelivered quantity, note the shortfall, and download a PDF credit note.
Note: For goods invoiced but not delivered · references the original invoice
Issue a credit note referencing the invoice for the undelivered quantity, with the tax reversed. The customer’s balance drops to what was actually received.
No — keep the original invoice and credit the shortfall. If the missing goods ship later, invoice them separately then.
Yes — create and download it with no account.
Yes — CalculatorAI's credit note generator is completely free. Create, customise and download as many professional PDF credit notes as you want, with no signup, no watermark and no trial limit. A free account adds saved clients, history and the Invoices Tracker.
A credit note (or credit memo) is a document that cancels or reduces an amount on an invoice you already sent — for a return, cancellation, overcharge or post-invoice discount. It references the original invoice and is either applied against the buyer’s account or refunded.
A credit note cancels or reduces an invoice you already sent. The Invoices Tracker keeps your invoices, credit notes and what each client still owes together — so your books always reconcile.
Open the Invoices Tracker